Evaluation of satisfaction with the use of artificial intelligence in the educational process by teachers in Ukraine

Abstract

The article is devoted to the study of Ukrainian teachers’ satisfaction with the use of artificial intelligence (AI) in the educational process. The rapid integration of AI into education involves the use of technologies such as virtual assistants, adaptive learning systems, and automated assessment. The purpose of the study was to determine the level of teachers’ satisfaction and identify the main problems and advantages of using AI in Ukrainian schools. A survey conducted among 807 respondents in December 2023 showed that the most popular services are ChatGPT and Bard (Gemini). The majority of respondents noted increasing the availability of materials, improving the organization of the educational process, and automating the creation of didactic material as the main advantages of AI. At the same time, the main obstacles include technical limitations and risks associated with excessive dependence on technology. In general, the results of the study demonstrate a high interest and positive attitude towards AI among teachers, although there are problems that need to be solved for the effective implementation of technologies in the educational process. A model of AI use in education is proposed.